SMS Delivery Delays

Incident Report for Duo

Resolved

The SMS delivery issues have been resolved.

Posted Jan 04, 2018 - 15:27 EST

Monitoring

All SMS messages are now being delivered in a timely fashion. We are monitoring the issue to ensure it doesn't reoccur.

Posted Jan 04, 2018 - 12:19 EST

Identified

We have identified an issue causing SMS messages generated by Duo services to be delayed. We are working with our SMS providers to resolve the issue.

Posted Jan 04, 2018 - 12:13 EST