DUO23: Authentication issue

Incident Report for Duo

Resolved

From approximately 21:24 to 21:40 UTC, all authentications to the Duo deployment DUO23 failed. Our operations team acted quickly to resolve the issues and authentications are currently completing as normal. This only affected authentications to the DUO23 deployment, and other deployments were unaffected. Our operations team is investigating the root cause of the issue and are taking measures to ensure it won't happen again.

Posted Oct 25, 2016 - 17:57 EDT

This incident affected: DUO23 (Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery, SMS Message Delivery).