DUO19: Authentication Latency

Incident Report for Duo

Resolved

Action has been taken to resolve the underlying cause of increased authentication latency against DUO19. Latency continues to hold at expected levels and no further issues are anticipated.

Posted Nov 17, 2016 - 14:54 EST

Monitoring

Authentication response times have returned to normal on DUO19. Our Ops team continues to monitor the situation.

Posted Nov 17, 2016 - 08:49 EST

Investigating

The Duo Ops team is investigating potential authentication latency issues on DUO19 starting at 1:05PM UTC.

Posted Nov 17, 2016 - 08:25 EST

This incident affected: DUO19 (Core Authentication Service).