Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 01, 2026 - 16:00 EDT
Scheduled
Cisco is committed to providing you with a secure and reliable experience. To ensure our DUO platform continues to meet your needs, we will be performing maintenance.
Maintenance Details : Duo will be performing a staged rollout to rotate its server certificates to a new Root Certificate Authority (CA) bundle. This process will occur globally across all Commercial and Federal deployments.
Date and Time: April 1st, 16:00 UTC to April 10th, 00:00 UTC
Impact: Updated Clients: Customers who have already updated their Duo software to the required versions will experience no service disruption.
Outdated Clients: Effective April 15, 2026, major browsers and operating systems will no longer trust the DigiCert G1 root certificate. Consequently, Duo protected applications and integrations running unsupported versions will experience authentication failures such as Duo Push delivery issues or API errors. As this is a mandatory, device-level change, in order to prevent service disruptions, all systems must be updated to supported versions.
Action Required Please ensure your environment is running the required software versions to prevent service disruption. For a full list of required versions and technical guidance, please refer to our official documentation
Data Centers Region: Global (All Commercial and Federal deployments)
Services: Duo Authentication Proxy Duo Mobile (Android & iOS) Duo API & SDKs Duo Universal Prompt Various Duo-developed and partner integrations (refer to Field Notice FN74372)
We’re Here to Help If you have any questions or need assistance, please contact our support team. Thank you for your understanding and support