Resolved -
The issue causing intermittent SMS delivery failures in the UAE has been resolved.
Feb 5, 12:12 EST
Monitoring -
A fix has been deployed for the issue causing intermittent SMS delivery failures in the UAE. We are continuing to monitor the results of the fix at this time.
Feb 5, 11:58 EST
Update -
While we have identified the issue causing intermittent SMS delivery failures in the UAE, we are still waiting for a solution to be provided by the local carriers. We are continuing to monitor the situation closely and will provide updates as they are available.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.
Feb 3, 13:17 EST
Update -
We have identified the issue causing intermittent SMS delivery failures in the UAE. Local carriers are experiencing some intermittence. We are continuing to monitor the situation closely and will provide updates as they are available.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.
Jan 23, 10:10 EST
Identified -
We have identified the issue causing SMS Delivery failures in the UAE and are waiting for our service provider to implement a fix.
Please check back here or subscribe to updates for any changes.
Jan 17, 08:00 EST
Investigating -
We are currently experiencing an issue with SMS Delivery in UAE. we are currently investigating the issue.
Jan 17, 06:13 EST