All Systems Operational

About This Site

Duo's Status Page shows the current health of our various deployments. New Duo Administrators with the Owner and Administrator role are automatically set up to receive email alerts when their deployment is affected. You can follow the steps in our knowledge base to determine which Deployment ID you're currently hosted if you're unsure.

To manually sign up for alerts, click the "Subscribe to Updates" button in the upper-right hand side of this page. SMS notifications are triggered when we create or resolve an incident. Email notifications are triggered when we create, update, and resolve an incident. You can find more information about how alerts work in our knowledge base.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

Duo Support Operational
Phone Support Operational
Chat Support Operational
Email Support Operational
SSO ? Operational
DUO1 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
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Cloud PKI ? Operational
SSO ? Operational
DUO2 Operational
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DUO26 Operational
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DUO45 Operational
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DUO59 Operational
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DUO62 Operational
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DUO64 Operational
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DUO65 Operational
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DUO66 Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 10, 2021

No incidents reported today.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021
All Deployments: Phone Call Delivery Issues to Chinese Numbers.
Resolved - The issue regarding the delivery of Phone Callback authentication to Chinese phone numbers is fully resolved and all services are now fully functional.
We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.
Please make sure to check back or subscribe to be notified when the RCA is posted.
Apr 7, 02:08 EDT
Monitoring - The Duo engineering team’s change has been completed and we are seeing an improved call success rate to Chinese phone numbers.
We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.

Please check back here or subscribe here for further updates.
Apr 6, 12:15 EDT
Identified - We have identified the issue causing phone delivery issues to Chinese numbers on all of our deployments and are working to correct the issue as soon as possible.
Please, where possible, use alternative authentication methods, such as push or SMS.

Please check back here or subscribe to updates for any changes.
Apr 6, 01:38 EDT
Investigating - We have received reports from multiple customers about issues authenticating using phone callback to Chinese numbers with Duo. We are currently investigating and will post an update once we have gathered more information.

Please check back here or subscribe to updates for any changes.
Apr 6, 01:02 EDT
Apr 6, 2021
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
All Deployments: Azure Conditional Access Authentication failures
Resolved - The issues with Azure Conditional Access have been confirmed to be resolved per https://status.azure.com/en-us/status.
Apr 1, 20:44 EDT
Monitoring - We have deployed a fix on our side and have not observed any occurrences of the issue in the past 15 minutes. We will continue to monitor as the incident is declared resolved on https://status2.azure.com/
Apr 1, 18:47 EDT
Update - We are continuing to work on a fix for this issue.
Apr 1, 18:40 EDT
Identified - We’ve identified a core service issue with a 3rd party and are tracking updates of the issue here:
https://status2.azure.com/.

Duo products that are configured to leverage Azure Active Directory as the authentication source (Duo Azure Conditional Access, Duo Access Gateway, Duo SSO, Duo Admin SSO logins, and Azure Directory Sync) are currently impacted.

We will continue to update as we receive more information.
Apr 1, 18:32 EDT
Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.

Mar 28, 2021

No incidents reported.

Mar 27, 2021

No incidents reported.

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