Multiple Deployments: AD Sync Issues
Investigating - We are currently investigating an issue with AD Sync failures on multiple deployments. We are working to correct the issue as soon as possible.

Affected customers may see the following error in their Directory Sync settings page in the Duo Admin Panel:
"Test query using the configured Base DN Searching the directory failed, possibly due to an incorrect base DN."

Please check back here or subscribe to updates for any changes.
Oct 26, 14:50 EDT

About This Site

Duo's Status Page shows the current health of our various deployments. New Duo Administrators with the Owner and Administrator role are automatically set up to receive email alerts when their deployment is affected. You can follow the steps in our knowledge base to determine which Deployment ID you're currently hosted if you're unsure.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

SSO ? Operational
DUO1 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO2 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO3 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO4 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO5 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO6 Operational
Admin Panel ? Operational
Core Authentication Service ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO7 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO8 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO9 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO10 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO11 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO12 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO13 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO14 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO15 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO16 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO17 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO18 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO19 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO20 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO21 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO22 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO23 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO24 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO25 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO26 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO27 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO28 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO29 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO30 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO31 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO32 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO33 Operational
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI ? Operational
SSO ? Operational
DUO34 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO35 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO36 Operational
Core Authentication Service ? Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI ? Operational
SSO ? Operational
DUO37 Operational
Core Authentication Service Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO38 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Degraded Performance
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO39 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO40 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO41 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO42 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO43 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO44 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO45 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO46 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO47 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO48 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO49 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO50 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO51 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO52 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO53 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO54 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO55 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Degraded Performance
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO56 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO57 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO58 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO59 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO60 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO61 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO62 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO63 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO64 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Degraded Performance
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO65 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO66 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Degraded Performance
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 26, 2020

Unresolved incident: Multiple Deployments: AD Sync Issues.

Oct 25, 2020

No incidents reported.

Oct 24, 2020

No incidents reported.

Oct 23, 2020

No incidents reported.

Oct 22, 2020

No incidents reported.

Oct 21, 2020

No incidents reported.

Oct 20, 2020

No incidents reported.

Oct 19, 2020

No incidents reported.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

← Incident History Powered by Statuspage