Duo Security
All Systems Operational

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As of September 25th, 2015, we've updated our Status Page to show the individual status of each deployment. Now you can elect to only receive updates about events affecting your deployment! In order to find which deployment corresponds to your service, follow the steps in our knowledge base article. After you enter your email in the "Subscribe to Updates" widget above, you will be able to select which deployments you would like to receive updates on.

DUO1 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO2 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO3 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO4 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO5 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO6 Operational
Admin Panel ? Operational
Core Authentication Service ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO7 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO8 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO9 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO10 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO11 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO12 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO13 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO14 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO15 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO16 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO17 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO18 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO19 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO20 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO21 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO22 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO23 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO24 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO25 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO26 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO27 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO28 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO29 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO30 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO31 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO32 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO33 Operational
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
DUO34 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO35 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO36 Operational
Core Authentication Service ? Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
DUO37 Operational
Core Authentication Service Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO38 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO39 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO40 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO41 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO42 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO43 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO44 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO45 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
DUO46 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 1, 2016

No incidents reported today.

Sep 30, 2016
DUO40: Authentication Latency issues
Resolved - We've confirmed that authentications are all completing with normal latency, and that the issue has been resolved.
Sep 30, 16:46 EDT
Update - Authentication latency is still maintaining normal levels. We are still closely monitoring to ensure that no new authentication issues are observed.
Sep 30, 14:58 EDT
Update - Authentication latency has returned to normal levels, but we are still actively monitoring the situation, and will provide another update in 30 minutes or less.
Sep 30, 14:22 EDT
Update - Authentications are showing an increase in latency again. We are continuing to take corrective measures and will provide another update in 30 minutes.
Sep 30, 14:05 EDT
Monitoring - From approximately 17:00 to 17:30 UTC, we saw a large jump in latency on DUO-40 - we’ve provisioned more capacity and are monitoring the situation. Some authentication attempts during that time took several seconds, when they usually take less than one second. Most authentications are returning to normal, but some are still taking several seconds. Next update in 30 minutes.
Sep 30, 13:49 EDT
Sep 29, 2016

No incidents reported.

Sep 28, 2016
DUO38 IP address change
Completed - The scheduled maintenance has been completed.
Sep 28, 00:01 EDT
Update - The IP address change has been completed. Integration hostnames will now resolve to new IP addresses in the 52.59.243.192/26 range. The old IP address range will continue to respond to traffic for the next two weeks. After September 28th at approximately 4pm EDT, the old IP address will be decommissioned and will no longer respond to traffic. If your firewall is explicitly whitelisting Duo Security, please verify that the new IP address range is included to ensure a seamless transition.

Another notice will be sent when this final change is initiated and complete on September 28th.
Sep 14, 18:55 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 00:01 EDT
Scheduled - As we expand our infrastructure, we are transitioning integrations on DUO38 to a new IP range. Starting Wednesday, September 14, 2016, your integration hostnames will resolve to new IP addresses in the 52.59.243.192/26 range. The current IP address range will continue to respond to traffic for the two following weeks.

On September 28, 2016, Duo will remove current IP addresses from our systems, leaving only the new IP range. If your firewall is explicitly whitelisting Duo Security, please verify that the new IP address range is included to ensure a seamless transition.

If you have any questions regarding this change please contact our technical support department for further assistance.
Sep 2, 23:59 EDT
Sep 27, 2016

No incidents reported.

Sep 26, 2016
SMS and Voice Deliverability Issues
Resolved - We have confirmed with Amazon's support that Amazon Web Services have resolved the networking issue and SMS and phone call delivery via all providers is restored as a result.
Sep 26, 13:27 EDT
Monitoring - We identified elevated outbound telephony (SMS and voice) failure rates between 7:38 AM and 8:14 AM Eastern on 2016-09-26. We believe the failures were related to an Amazon Web Services networking issue affecting a subset of our multiple telephony providers. The issue appears to have subsided and we are continuing to monitor for additional failures.
Sep 26, 09:01 EDT
Sep 25, 2016

No incidents reported.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

No incidents reported.

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

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