In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 2026 - 15:00 EST
Scheduled - Beginning February 2nd, customers using outdated Duo-connected applications or clients may experience authentication failures. Impacted customers should update all affected applications and Duo Mobile apps to the latest versions with the new Duo CA pinning bundle. Impact can be confirmed via the Unsupported Clients Log in the Duo Admin Panel, and full guidance is available in Duo documentation and Cisco Field Notice FN74372.
This page provides status information on the services that are part of Duo Security. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact support. You can find your deployment ID in the Duo Admin Panel under Help.
The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.
If you have any questions beyond the updates provided here, please contact us at support@duo.com.
Resolved -
The deployed fix for this incident has resolved the issue. We will continue to monitor these results.
Feb 19, 17:32 EST
Monitoring -
We are currently monitoring the results of a deployed fix for the issue causing failures when administrators attempt to access the AI assistance for the first time.
Feb 19, 16:30 EST
Identified -
We have identified the issue causing failures when administrators attempt to access the AI Assistant for the first time and are working to deploy a fix at this time.
Feb 19, 12:47 EST
Investigating -
We are investigating an issue causing failures when administrators attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time.
Please check back here or subscribe to updates for any changes.
Feb 19, 09:35 EST
Resolved -
The issue causing the AI Assistant to be unavailable for administrators in India has been resolved.
Feb 19, 13:01 EST
Monitoring -
We have deployed a fix for the issue causing the AI Assistant to be unavailable for administrators in India and are monitoring the results of the fix at this time.
Feb 19, 12:47 EST
Investigating -
We are investigating an issue causing the AI Assistant to be unavailable for administrators in India.
Please check back here or subscribe to updates for any changes.
Feb 19, 09:46 EST
Resolved -
The issue causing the failures for administrators access of the AI Assistant is now resolved and full functionality is restored.
We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.
Feb 18, 20:31 EST
Identified -
We have identified the issue causing failures when administrators attempt to access the AI Assistant for the first time and are working to deploy a fix at this time.
Feb 18, 14:48 EST
Investigating -
We are investigating an issue causing failures when administrators attempt to access the AI Assistant for the first time. Any administrators who have used the Assistant before should still be able to at this time.
Feb 18, 13:28 EST
Feb 17, 2026
No incidents reported.
Feb 16, 2026
No incidents reported.
Feb 15, 2026
No incidents reported.
Feb 14, 2026
No incidents reported.
Feb 13, 2026
No incidents reported.
Feb 12, 2026
No incidents reported.
Feb 11, 2026
No incidents reported.
Feb 10, 2026
Unresolved incident: Duo CA Pinning Bundle Update – Action Required for Out-of-Date Clients Impacting All Deployments.