In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 05, 2026 - 15:00 EST
Scheduled - Beginning February 2nd, customers using outdated Duo-connected applications or clients may experience authentication failures. Impacted customers should update all affected applications and Duo Mobile apps to the latest versions with the new Duo CA pinning bundle. Impact can be confirmed via the Unsupported Clients Log in the Duo Admin Panel, and full guidance is available in Duo documentation and Cisco Field Notice FN74372.
This page provides status information on the services that are part of Duo Security. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact support. You can find your deployment ID in the Duo Admin Panel under Help.
The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.
If you have any questions beyond the updates provided here, please contact us at support@duo.com.
Beginning February 2nd, customers using outdated Duo-connected applications or clients may experience authentication failures. Impacted customers should update all affected applications and Duo Mobile apps to the latest versions with the new Duo CA pinning bundle. Impact can be confirmed via the Unsupported Clients Log in the Duo Admin Panel, and full guidance is available in Duo documentation and Cisco Field Notice FN74372.
Beginning February 2nd, customers using outdated Duo-connected applications or clients may experience authentication failures. Impacted customers should update all affected applications and Duo Mobile apps to the latest versions with the new Duo CA pinning bundle. Impact can be confirmed via the Unsupported Clients Log in the Duo Admin Panel, and full guidance is available in Duo documentation and Cisco Field Notice FN74372.
Unresolved incident: Duo CA Pinning Bundle Update – Action Required for Out-of-Date Clients Impacting DUO48, DUO67, DUO68, DUO69, DUO70, DUO81, US, and EU Deployments.
Resolved -
The issue causing enrollment failures that display the error message "Your session has expired. Please try again." has been resolved.
Feb 4, 20:11 EST
Monitoring -
We have implemented a fix for the enrollment failures that caused the error message "Your session has expired. Please try again." and are monitoring the results closely.
Feb 4, 19:56 EST
Identified -
We have Identified the cause of enrollment failures that display the error message "Your session has expired. Please try again." and are working to correct the issue as soon as possible.