Monitoring - We are continuing to see a recovery for the authentication slowness and failures on DUO62 and we are monitoring the results.

Please check back here or subscribe to updates for any changes

Oct 04, 2023 - 17:54 EDT
Identified - We have identified the issue causing authentication slowness and failures to load the Duo Prompt and are beginning to see recovery.
We are now working toward full resolution.

Please check back here or subscribe to updates for any changes.

Oct 04, 2023 - 17:39 EDT
Investigating - We are investigating an issue potentially impacting authentications on DUO62 deployment and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.

Oct 04, 2023 - 17:29 EDT

About This Site

Duo's Status Page shows the current health of our various deployments. New Duo Administrators with the Owner and Administrator role are automatically set up to receive email alerts when their deployment is affected. You can follow the steps in our knowledge base to determine which Deployment ID you're currently hosted if you're unsure.

To manually sign up for alerts, click the "Subscribe to Updates" button in the upper-right hand side of this page. SMS notifications are triggered when we create or resolve an incident. Email notifications are triggered when we create, update, and resolve an incident. You can find more information about how alerts work in our knowledge base.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

Duo Support Operational
Phone Support Operational
Email Support Operational
DUO1 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO2 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO3 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO4 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO5 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO6 Operational
Admin Panel
Operational
Core Authentication Service
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO7 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO8 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO9 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO10 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO11 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO12 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO13 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO14 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO15 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO16 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO17 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO18 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO19 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO20 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO21 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO22 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO23 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO24 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO25 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO26 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO27 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO28 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO29 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO30 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO31 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO32 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO33 Operational
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI
Operational
SSO
Operational
DUO34 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO35 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO36 Operational
Core Authentication Service
Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI
Operational
SSO
Operational
DUO37 Operational
Core Authentication Service Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO38 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO39 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO40 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO41 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO42 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO43 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO44 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO45 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO46 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO47 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO48 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO49 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO50 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO51 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO52 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO53 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO54 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO55 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO56 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO57 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO58 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO59 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO60 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO61 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
DUO62 Major Outage
Core Authentication Service
Major Outage
Admin Panel
Major Outage
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Major Outage
DUO63 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO64 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO65 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO66 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO67 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO68 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO69 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO70 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO71 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO72 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
DUO73 Operational
Core Authentication Service
Operational
Admin Panel
Operational
Push Delivery
Operational
Phone Call Delivery
Operational
SMS Message Delivery
Operational
Cloud PKI
Operational
SSO
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2023

Unresolved incident: Authentication slowness or failure to load Duo Prompt on DUO62.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023
Postmortem - Read details
Oct 4, 13:24 EDT
Resolved - We have confirmed that authentication services are back to fully operational and this issue is resolved. We will provide a Root Cause Analysis (RCA) as soon as it is available.
Sep 29, 19:20 EDT
Monitoring - We have identified an issue that resulted in a period of approximately 9 minutes where authentication to Duo Applications and the Duo Admin Panel for customers on the DUO3 deployment would fail, and have deployed a fix. Authentication services are now fully functional. We are continuing to monitor to ensure that no further issues happen, and will provide more information as soon as it is available.
Sep 29, 19:00 EDT
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.