Duo Support Phone System Issue

Incident Report for Duo

Resolved

The issue with call handling for our Duo Support Team has been resolved.

Posted Jul 31, 2024 - 12:56 EDT

Monitoring

We have deployed a fix for the issue with call handling for our Duo Support Team and are monitoring the results.

Posted Jul 31, 2024 - 12:45 EDT

Identified

We have identified the issues with call handling for our Duo Support Team and are working to deploy a fix.

If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com

Posted Jul 31, 2024 - 12:35 EDT

Investigating

We are currently investigating an issue with call handling for our Duo Support Team.

If you need to submit a case, please utilize the Duo Support Portal or send us an email to support@duo.com

Please check back here or subscribe to updates for any changes.

Posted Jul 31, 2024 - 12:14 EDT

This incident affected: Duo Support (Phone Support).