[Federal Deployments] Authentication issues using Yubikey tokens
Resolved
The issue causing authentication failures using Yubikey tokens is now resolved and full functionality is restored.
We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.
Posted Nov 04, 2024 - 20:04 EST
Monitoring
We have implemented a fix for the authentication issue using Yubikey tokens.
We will continue to monitor the issue and will post any updates when the incident is considered fully resolved.
Posted Nov 04, 2024 - 19:46 EST
Identified
We have identified the cause of the authentication issue using Yubikey tokens and are actively working to restore service.
Posted Nov 04, 2024 - 19:33 EST
Investigating
We are currently investigating an issue that is affecting authentication using Yubikey tokens on Federal Deployments. We are working on remediation and will provide more updates as soon as we have more information.
Posted Nov 04, 2024 - 19:24 EST
This incident affected: DUO1 (Core Authentication Service), DUO2 (Core Authentication Service), DUO3 (Core Authentication Service), DUO4 (Core Authentication Service), DUO5 (Core Authentication Service), DUO7 (Core Authentication Service), DUO8 (Core Authentication Service), DUO47 (Core Authentication Service), DUO10 (Core Authentication Service), DUO11 (Core Authentication Service), DUO12 (Core Authentication Service), DUO13 (Core Authentication Service), DUO14 (Core Authentication Service), DUO15 (Core Authentication Service), DUO16 (Core Authentication Service), DUO17 (Core Authentication Service), DUO18 (Core Authentication Service), DUO19 (Core Authentication Service), DUO20 (Core Authentication Service), DUO21 (Core Authentication Service), DUO22 (Core Authentication Service), DUO23 (Core Authentication Service), DUO24 (Core Authentication Service), DUO25 (Core Authentication Service), DUO26 (Core Authentication Service), DUO27 (Core Authentication Service), DUO28 (Core Authentication Service), DUO29 (Core Authentication Service), DUO30 (Core Authentication Service), DUO31 (Core Authentication Service), DUO32 (Core Authentication Service), DUO33 (Core Authentication Service), DUO34 (Core Authentication Service), DUO36 (Core Authentication Service), DUO37 (Core Authentication Service), DUO38 (Core Authentication Service), DUO39 (Core Authentication Service), DUO40 (Core Authentication Service), DUO41 (Core Authentication Service), DUO42 (Core Authentication Service), DUO43 (Core Authentication Service), DUO44 (Core Authentication Service), DUO45 (Core Authentication Service), DUO46 (Core Authentication Service), DUO48 (Core Authentication Service), DUO9 (Core Authentication Service), DUO49 (Core Authentication Service), DUO50 (Core Authentication Service), DUO51 (Core Authentication Service), DUO52 (Core Authentication Service), DUO53 (Core Authentication Service), DUO54 (Core Authentication Service), DUO55 (Core Authentication Service), DUO56 (Core Authentication Service), DUO57 (Core Authentication Service), DUO58 (Core Authentication Service), DUO59 (Core Authentication Service), DUO60 (Core Authentication Service), DUO61 (Core Authentication Service), DUO62 (Core Authentication Service), DUO63 (Core Authentication Service), DUO64 (Core Authentication Service), DUO65 (Core Authentication Service), DUO66 (Core Authentication Service), DUO67 (Core Authentication Service), DUO68 (Core Authentication Service), DUO69 (Core Authentication Service), DUO70 (Core Authentication Service), DUO71 (Core Authentication Service), DUO72 (Core Authentication Service), DUO73 (Core Authentication Service), DUO74 (Core Authentication Service), DUO75 (Core Authentication Service), DUO76 (Core Authentication Service), DUO77 (Core Authentication Service), DUO78 (Core Authentication Service), DUO79 (Core Authentication Service), DUO80 (Core Authentication Service), DUO81 (Core Authentication Service), DUO6 (Core Authentication Service), and DUO35 (Core Authentication Service).