Resolved
The issue causing intermittent SMS delivery failures in the UAE has been resolved.
Posted Feb 05, 2025 - 12:12 EST
Monitoring
A fix has been deployed for the issue causing intermittent SMS delivery failures in the UAE. We are continuing to monitor the results of the fix at this time.
Posted Feb 05, 2025 - 11:58 EST
Update
While we have identified the issue causing intermittent SMS delivery failures in the UAE, we are still waiting for a solution to be provided by the local carriers. We are continuing to monitor the situation closely and will provide updates as they are available.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.
Posted Feb 03, 2025 - 13:17 EST
Update
We have identified the issue causing intermittent SMS delivery failures in the UAE. Local carriers are experiencing some intermittence. We are continuing to monitor the situation closely and will provide updates as they are available.
During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.
Posted Jan 23, 2025 - 10:10 EST
Identified
We have identified the issue causing SMS Delivery failures in the UAE and are waiting for our service provider to implement a fix.
Please check back here or subscribe to updates for any changes.
Posted Jan 17, 2025 - 08:00 EST
Investigating
We are currently experiencing an issue with SMS Delivery in UAE. we are currently investigating the issue.
Posted Jan 17, 2025 - 06:13 EST
This incident affected: DUO1 (SMS Message Delivery), DUO2 (SMS Message Delivery), DUO3 (SMS Message Delivery), DUO4 (SMS Message Delivery), DUO5 (SMS Message Delivery), DUO6 (SMS Message Delivery), DUO7 (SMS Message Delivery), DUO8 (SMS Message Delivery), DUO47 (SMS Message Delivery), DUO10 (SMS Message Delivery), DUO11 (SMS Message Delivery), DUO12 (SMS Message Delivery), DUO13 (SMS Message Delivery), DUO14 (SMS Message Delivery), DUO15 (SMS Message Delivery), DUO16 (SMS Message Delivery), DUO17 (SMS Message Delivery), DUO18 (SMS Message Delivery), DUO19 (SMS Message Delivery), DUO20 (SMS Message Delivery), DUO21 (SMS Message Delivery), DUO22 (SMS Message Delivery), DUO23 (SMS Message Delivery), DUO24 (SMS Message Delivery), DUO25 (SMS Message Delivery), DUO26 (SMS Message Delivery), DUO27 (SMS Message Delivery), DUO28 (SMS Message Delivery), DUO29 (SMS Message Delivery), DUO30 (SMS Message Delivery), DUO31 (SMS Message Delivery), DUO32 (SMS Message Delivery), DUO33 (SMS Message Delivery), DUO34 (SMS Message Delivery), DUO36 (SMS Message Delivery), DUO37 (SMS Message Delivery), DUO38 (SMS Message Delivery), DUO39 (SMS Message Delivery), DUO40 (SMS Message Delivery), DUO41 (SMS Message Delivery), DUO42 (SMS Message Delivery), DUO43 (SMS Message Delivery), DUO44 (SMS Message Delivery), DUO45 (SMS Message Delivery), DUO46 (SMS Message Delivery), DUO48 (SMS Message Delivery), DUO9 (SMS Message Delivery), DUO49 (SMS Message Delivery), DUO50 (SMS Message Delivery), DUO51 (SMS Message Delivery), DUO52 (SMS Message Delivery), DUO53 (SMS Message Delivery), DUO54 (SMS Message Delivery), DUO55 (SMS Message Delivery), DUO56 (SMS Message Delivery), DUO57 (SMS Message Delivery), DUO58 (SMS Message Delivery), DUO59 (SMS Message Delivery), DUO60 (SMS Message Delivery), DUO61 (SMS Message Delivery), DUO62 (SMS Message Delivery), DUO63 (SMS Message Delivery), DUO64 (SMS Message Delivery), DUO65 (SMS Message Delivery), DUO66 (SMS Message Delivery), DUO67 (SMS Message Delivery), DUO68 (SMS Message Delivery), DUO69 (SMS Message Delivery), DUO70 (SMS Message Delivery), DUO71 (SMS Message Delivery), DUO72 (SMS Message Delivery), DUO73 (SMS Message Delivery), DUO74 (SMS Message Delivery), DUO75 (SMS Message Delivery), DUO76 (SMS Message Delivery), DUO77 (SMS Message Delivery), DUO78 (SMS Message Delivery), DUO79 (SMS Message Delivery), DUO80 (SMS Message Delivery), DUO81 (SMS Message Delivery), and DUO35 (SMS Message Delivery).