Depreciated Push Authentication functionality

Incident Report for Duo

Resolved

After reviewing the issues reported, this issue is being caused by carrier disruptions. For further assistance on this, please consider contacting your carrier. We will continue to monitor.
Posted Jul 17, 2024 - 10:48 EDT

Monitoring

We are monitoring the issue that has been impacting push delivery.
Posted Jul 17, 2024 - 09:42 EDT

Identified

After investigating, we have determined that our services are fully operational, and we have determined the root cause to be related to a carrier outage and isolated to Verizon Networks.
Posted Jul 17, 2024 - 09:09 EDT

Investigating

We are currently investigating issues regarding Duo Push Authentications not arriving at user devices.
Posted Jul 17, 2024 - 08:55 EDT
This incident affected: DUO1 (Push Delivery), DUO2 (Push Delivery), DUO3 (Push Delivery), DUO4 (Push Delivery), DUO5 (Push Delivery), DUO6 (Push Delivery), DUO7 (Push Delivery), DUO8 (Push Delivery), DUO47 (Push Delivery), DUO10 (Push Delivery), DUO11 (Push Delivery), DUO12 (Push Delivery), DUO13 (Push Delivery), DUO14 (Push Delivery), DUO15 (Push Delivery), DUO16 (Push Delivery), DUO17 (Push Delivery), DUO18 (Push Delivery), DUO19 (Push Delivery), DUO20 (Push Delivery), DUO21 (Push Delivery), DUO22 (Push Delivery), DUO23 (Push Delivery), DUO24 (Push Delivery), DUO25 (Push Delivery), DUO26 (Push Delivery), DUO27 (Push Delivery), DUO28 (Push Delivery), DUO29 (Push Delivery), DUO30 (Push Delivery), DUO31 (Push Delivery), DUO32 (Push Delivery), DUO33 (Push Delivery), DUO34 (Push Delivery), DUO36 (Push Delivery), DUO37 (Push Delivery), DUO38 (Push Delivery), DUO39 (Push Delivery), DUO40 (Push Delivery), DUO41 (Push Delivery), DUO42 (Push Delivery), DUO43 (Push Delivery), DUO44 (Push Delivery), DUO45 (Push Delivery), DUO46 (Push Delivery), DUO48 (Push Delivery), DUO9 (Push Delivery), DUO49 (Push Delivery), DUO50 (Push Delivery), DUO51 (Push Delivery), DUO52 (Push Delivery), DUO53 (Push Delivery), DUO54 (Push Delivery), DUO55 (Push Delivery), DUO56 (Push Delivery), DUO57 (Push Delivery), DUO58 (Push Delivery), DUO59 (Push Delivery), DUO60 (Push Delivery), DUO61 (Push Delivery), DUO62 (Push Delivery), DUO63 (Push Delivery), DUO64 (Push Delivery), DUO65 (Push Delivery), DUO66 (Push Delivery), DUO67 (Push Delivery), DUO68 (Push Delivery), DUO69 (Push Delivery), DUO70 (Push Delivery), DUO71 (Push Delivery), DUO72 (Push Delivery), DUO73 (Push Delivery), DUO74 (Push Delivery), DUO75 (Push Delivery), DUO76 (Push Delivery), DUO77 (Push Delivery), DUO78 (Push Delivery), DUO79 (Push Delivery), DUO80 (Push Delivery), DUO81 (Push Delivery), and DUO35 (Push Delivery).