SMS delivery issue in the US region

Incident Report for Duo

Resolved

The issue regarding delivery SMS delivery for the US region is fully resolved, and all services are now fully functional.

Posted Aug 24, 2022 - 05:31 EDT

Monitoring

We have identified the issue disrupting SMS delivery for the US region. After investigating the issue, we have deployed a solution. We are actively monitoring the performance of the solution.

Posted Aug 24, 2022 - 04:55 EDT

Update

We are still investigating the issue with the SMS delivery for the US region.

Posted Aug 24, 2022 - 04:42 EDT

Investigating

We have detected an issue with SMS delivery for the US region, and we are currently investigating the issue. Further updates will be reported shortly

Posted Aug 24, 2022 - 04:07 EDT