Issue with Admin Panel Activity Logs Access

Incident Report for Duo

Monitoring

We have deployed a fix for the issue that preventing administrators from accessing Activity Logs in the Admin Panel. We are continually monitoring the results of the fix at this time.
Posted Jun 20, 2025 - 22:29 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 20, 2025 - 06:20 EDT

Identified

We have identified the issue preventing administrators from accessing activity logs in the admin panel. We are continuing to work towards deploying a fix at this time.
Posted Jun 19, 2025 - 14:16 EDT

Monitoring

We are seeing increased success of accessing the Activity Logs for the impacted deployments DUO55 and DUO68.

We will continue to monitor the success rate at this time.
Posted Jun 19, 2025 - 10:39 EDT

Identified

We have identified the issue preventing administrators from accessing activity logs in the admin panel. We are working to deploy a fix at this time.
Posted Jun 19, 2025 - 03:46 EDT

Investigating

We are investigating an issue affecting administrator access to activity logs in the DUO68/DUO55 Deployments.
Posted Jun 19, 2025 - 03:27 EDT
This incident affects: DUO55 (Admin Panel), DUO68 (Admin Panel), and DUO74 (Admin Panel).