[Multiple Deployments] Core Authentication Service Degraded Performance

Incident Report for Duo

Resolved

The issue causing degraded performance with Duo's authentication service is now resolved and full functionality is restored.

Posted Aug 14, 2024 - 09:44 EDT

Monitoring

We have identified the cause of the degraded performance with Duo's authentication service and have implemented a fix. We will continue to monitor the results of the fix at this time.

Posted Aug 14, 2024 - 09:26 EDT

Investigating

We are currently investigating an issue causing degraded performance with the Duo Core Authentication Service on our DUO34, DUO,43, and DUO51 deployments and are working to correct the issue as soon as possible.

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Posted Aug 14, 2024 - 09:17 EDT

This incident affected: DUO34 (Core Authentication Service), DUO43 (Core Authentication Service), and DUO51 (Core Authentication Service).