Resolved
The incident regarding issues causing degraded telephony performance in the US, GB and IN regions has been resolved
Posted Dec 14, 2022 - 14:16 EST
Monitoring
We have deployed a fix to the issue causing degraded telephony performance in the US, GB and IN regions and are now seeing a successful recovery of service. We will continue to monitor and ensure that the issue does not recur
Posted Dec 14, 2022 - 12:34 EST
Investigating
We are currently investigating an issue causing degraded performance to call and SMS authentications in the US, GB, and IN regions. We will provide an update shortly
Posted Dec 14, 2022 - 12:11 EST
This incident affected: DUO1 (Phone Call Delivery, SMS Message Delivery), DUO2 (Phone Call Delivery, SMS Message Delivery), DUO3 (Phone Call Delivery, SMS Message Delivery), DUO4 (Phone Call Delivery, SMS Message Delivery), DUO5 (Phone Call Delivery, SMS Message Delivery), DUO6 (Phone Call Delivery, SMS Message Delivery), DUO7 (Phone Call Delivery, SMS Message Delivery), DUO8 (Phone Call Delivery, SMS Message Delivery), DUO47 (Phone Call Delivery, SMS Message Delivery), DUO10 (Phone Call Delivery, SMS Message Delivery), DUO11 (Phone Call Delivery, SMS Message Delivery), DUO12 (Phone Call Delivery, SMS Message Delivery), DUO13 (Phone Call Delivery, SMS Message Delivery), DUO14 (Phone Call Delivery, SMS Message Delivery), DUO15 (Phone Call Delivery, SMS Message Delivery), DUO16 (Phone Call Delivery, SMS Message Delivery), DUO17 (Phone Call Delivery, SMS Message Delivery), DUO18 (Phone Call Delivery, SMS Message Delivery), DUO19 (Phone Call Delivery, SMS Message Delivery), DUO20 (Phone Call Delivery, SMS Message Delivery), DUO21 (Phone Call Delivery, SMS Message Delivery), DUO22 (Phone Call Delivery, SMS Message Delivery), DUO23 (Phone Call Delivery, SMS Message Delivery), DUO24 (Phone Call Delivery, SMS Message Delivery), DUO25 (Phone Call Delivery, SMS Message Delivery), DUO26 (Phone Call Delivery, SMS Message Delivery), DUO27 (Phone Call Delivery, SMS Message Delivery), DUO28 (Phone Call Delivery, SMS Message Delivery), DUO29 (Phone Call Delivery, SMS Message Delivery), DUO30 (Phone Call Delivery, SMS Message Delivery), DUO31 (Phone Call Delivery, SMS Message Delivery), DUO32 (Phone Call Delivery, SMS Message Delivery), DUO33 (Phone Call Delivery, SMS Message Delivery), DUO34 (Phone Call Delivery, SMS Message Delivery), DUO36 (Phone Call Delivery, SMS Message Delivery), DUO37 (Phone Call Delivery, SMS Message Delivery), DUO38 (Phone Call Delivery, SMS Message Delivery), DUO39 (Phone Call Delivery, SMS Message Delivery), DUO40 (Phone Call Delivery, SMS Message Delivery), DUO41 (Phone Call Delivery, SMS Message Delivery), DUO42 (Phone Call Delivery, SMS Message Delivery), DUO43 (Phone Call Delivery, SMS Message Delivery), DUO44 (Phone Call Delivery, SMS Message Delivery), DUO45 (Phone Call Delivery, SMS Message Delivery), DUO46 (Phone Call Delivery, SMS Message Delivery), DUO48 (Phone Call Delivery, SMS Message Delivery), DUO9 (Phone Call Delivery, SMS Message Delivery), DUO49 (Phone Call Delivery, SMS Message Delivery), DUO50 (Phone Call Delivery, SMS Message Delivery), DUO51 (Phone Call Delivery, SMS Message Delivery), DUO52 (Phone Call Delivery, SMS Message Delivery), DUO53 (Phone Call Delivery, SMS Message Delivery), DUO54 (Phone Call Delivery, SMS Message Delivery), DUO55 (Phone Call Delivery, SMS Message Delivery), DUO56 (Phone Call Delivery, SMS Message Delivery), DUO57 (Phone Call Delivery, SMS Message Delivery), DUO58 (Phone Call Delivery, SMS Message Delivery), DUO59 (Phone Call Delivery, SMS Message Delivery), DUO60 (Phone Call Delivery, SMS Message Delivery), DUO61 (Phone Call Delivery, SMS Message Delivery), DUO62 (Phone Call Delivery, SMS Message Delivery), DUO63 (Phone Call Delivery, SMS Message Delivery), DUO64 (Phone Call Delivery, SMS Message Delivery), DUO65 (Phone Call Delivery, SMS Message Delivery), DUO66 (Phone Call Delivery, SMS Message Delivery), DUO67 (Phone Call Delivery, SMS Message Delivery), DUO68 (Phone Call Delivery, SMS Message Delivery), DUO69 (Phone Call Delivery, SMS Message Delivery), DUO70 (Phone Call Delivery, SMS Message Delivery), DUO71 (Phone Call Delivery, SMS Message Delivery), DUO72 (Phone Call Delivery, SMS Message Delivery), DUO73 (Phone Call Delivery, SMS Message Delivery), and DUO35 (Phone Call Delivery, SMS Message Delivery).