[DUO34] Full Deployment Outage

Incident Report for Duo

Resolved

The issue causing an outage for all services on our DUO34 deployment has been resolved.

We will publish a RCA as soon as it is available. You can check back here for the latest information or subscribe for updates.
Posted Oct 07, 2025 - 15:56 EDT

Monitoring

We have deployed a fix for the issue causing an outage for all services on our DUO34 deployment and are monitoring the results at this time.
Posted Oct 07, 2025 - 15:44 EDT

Identified

We have identified the issue causing an outage for all services on our DUO34 deployment and working to deploy a fix.
Posted Oct 07, 2025 - 15:23 EDT

Investigating

We are currently investigating an issue causing a full outage for all services on our DUO34 deployment and are working to restore services as soon as possible.

Please check back here or subscribe to updates for any changes
Posted Oct 07, 2025 - 15:13 EDT
This incident affected: DUO34 (Core Authentication Service, Admin Panel, Push Delivery, Phone Call Delivery, SMS Message Delivery).
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