Resolved
The issue with US based SMS authentications is resolved. All services are now functional
Posted Mar 26, 2024 - 10:26 EDT
Monitoring
A fix for the US based SMS authentication issues has been implemented. We are currently monitoring the results.
Posted Mar 26, 2024 - 09:06 EDT
Identified
We have identified an issue with message delivery for US based SMS authentications and are currently working on a fix.
Posted Mar 26, 2024 - 08:50 EDT
This incident affected: DUO1 (SMS Message Delivery), DUO2 (SMS Message Delivery), DUO3 (SMS Message Delivery), DUO4 (SMS Message Delivery), DUO5 (SMS Message Delivery), DUO6 (SMS Message Delivery), DUO7 (SMS Message Delivery), DUO8 (SMS Message Delivery), DUO47 (SMS Message Delivery), DUO10 (SMS Message Delivery), DUO11 (SMS Message Delivery), DUO12 (SMS Message Delivery), DUO13 (SMS Message Delivery), DUO14 (SMS Message Delivery), DUO15 (SMS Message Delivery), DUO16 (SMS Message Delivery), DUO17 (SMS Message Delivery), DUO18 (SMS Message Delivery), DUO19 (SMS Message Delivery), DUO20 (SMS Message Delivery), DUO21 (SMS Message Delivery), DUO22 (SMS Message Delivery), DUO23 (SMS Message Delivery), DUO24 (SMS Message Delivery), DUO25 (SMS Message Delivery), DUO26 (SMS Message Delivery), DUO27 (SMS Message Delivery), DUO28 (SMS Message Delivery), DUO29 (SMS Message Delivery), DUO30 (SMS Message Delivery), DUO31 (SMS Message Delivery), DUO32 (SMS Message Delivery), DUO33 (SMS Message Delivery), DUO34 (SMS Message Delivery), DUO36 (SMS Message Delivery), DUO37 (SMS Message Delivery), DUO38 (SMS Message Delivery), DUO39 (SMS Message Delivery), DUO40 (SMS Message Delivery), DUO41 (SMS Message Delivery), DUO42 (SMS Message Delivery), DUO43 (SMS Message Delivery), DUO44 (SMS Message Delivery), DUO45 (SMS Message Delivery), DUO46 (SMS Message Delivery), DUO48 (SMS Message Delivery), DUO9 (SMS Message Delivery), DUO49 (SMS Message Delivery), DUO50 (SMS Message Delivery), DUO51 (SMS Message Delivery), DUO52 (SMS Message Delivery), DUO53 (SMS Message Delivery), DUO54 (SMS Message Delivery), DUO55 (SMS Message Delivery), DUO56 (SMS Message Delivery), DUO57 (SMS Message Delivery), DUO58 (SMS Message Delivery), DUO59 (SMS Message Delivery), DUO60 (SMS Message Delivery), DUO61 (SMS Message Delivery), DUO62 (SMS Message Delivery), DUO63 (SMS Message Delivery), DUO64 (SMS Message Delivery), DUO65 (SMS Message Delivery), DUO66 (SMS Message Delivery), DUO67 (SMS Message Delivery), DUO68 (SMS Message Delivery), DUO69 (SMS Message Delivery), DUO70 (SMS Message Delivery), DUO71 (SMS Message Delivery), DUO72 (SMS Message Delivery), DUO73 (SMS Message Delivery), DUO74 (SMS Message Delivery), DUO75 (SMS Message Delivery), DUO76 (SMS Message Delivery), DUO77 (SMS Message Delivery), DUO78 (SMS Message Delivery), DUO79 (SMS Message Delivery), DUO80 (SMS Message Delivery), and DUO35 (SMS Message Delivery).