All Deployments: Self-Service Billing Issues

Incident Report for Duo

Resolved

The Self-Service billing issue has been resolved. As of 3:00 PM UTC, everything is operating normally.
Posted Aug 08, 2022 - 11:03 EDT

Monitoring

We are currently monitoring an issue causing an outage with our Self-Service billing functionality.
Posted Aug 08, 2022 - 10:04 EDT
This incident affected: DUO6 (Admin Panel), DUO1 (Admin Panel), DUO2 (Admin Panel), DUO3 (Admin Panel), DUO4 (Admin Panel), DUO5 (Admin Panel), DUO7 (Admin Panel), DUO8 (Admin Panel), DUO47 (Admin Panel), DUO10 (Admin Panel), DUO11 (Admin Panel), DUO12 (Admin Panel), DUO13 (Admin Panel), DUO14 (Admin Panel), DUO15 (Admin Panel), DUO16 (Admin Panel), DUO17 (Admin Panel), DUO18 (Admin Panel), DUO19 (Admin Panel), DUO20 (Admin Panel), DUO21 (Admin Panel), DUO22 (Admin Panel), DUO23 (Admin Panel), DUO24 (Admin Panel), DUO25 (Admin Panel), DUO26 (Admin Panel), DUO27 (Admin Panel), DUO28 (Admin Panel), DUO29 (Admin Panel), DUO30 (Admin Panel), DUO31 (Admin Panel), DUO32 (Admin Panel), DUO33 (Admin Panel), DUO34 (Admin Panel), DUO36 (Admin Panel), DUO37 (Admin Panel), DUO38 (Admin Panel), DUO39 (Admin Panel), DUO40 (Admin Panel), DUO41 (Admin Panel), DUO42 (Admin Panel), DUO43 (Admin Panel), DUO44 (Admin Panel), DUO45 (Admin Panel), DUO46 (Admin Panel), DUO48 (Admin Panel), DUO9 (Admin Panel), DUO49 (Admin Panel), DUO50 (Admin Panel), DUO51 (Admin Panel), DUO52 (Admin Panel), DUO53 (Admin Panel), DUO54 (Admin Panel), DUO55 (Admin Panel), DUO56 (Admin Panel), DUO57 (Admin Panel), DUO58 (Admin Panel), DUO59 (Admin Panel), DUO60 (Admin Panel), DUO61 (Admin Panel), DUO62 (Admin Panel), DUO63 (Admin Panel), DUO64 (Admin Panel), DUO65 (Admin Panel), DUO66 (Admin Panel), DUO67 (Admin Panel), DUO68 (Admin Panel), DUO69 (Admin Panel), DUO70 (Admin Panel), and DUO35 (Admin Panel).