VoIP and SMS Delivery Issues in Israel

Incident Report for Duo

Monitoring

We have implemented a change to address the SMS and VoIP delivery issue affecting users in Israel. SMS and VoIP delivery have recovered, and we are monitoring to confirm continued stability.

Posted Jul 23, 2026 - 14:39 EDT

Investigating

We are investigating an issue affecting VoIP and SMS message delivery for users in Israel. The issue is related to an upstream carrier.

Our team is working with our providers to investigate and restore normal service. Where available, users can use alternative authentication methods such as Duo Push.
We will provide updates as more information becomes available.

Posted Jul 23, 2026 - 14:02 EDT