The issue affecting User Management and SSO logins on Duo3, Duo47, and Duo57 has been fully resolved, and all services have been restored to normal functionality.
We will publish a RCA as soon as it is available. You can check back here for the latest information or subscribe for updates.
Posted Aug 26, 2025 - 07:43 EDT
Monitoring
Following the implementation of the fix, we are seeing signs of recovery. We will continue to actively monitor the results to ensure the issue is fully resolved.
Please refer to the status page for further updates.
Posted Aug 26, 2025 - 05:29 EDT
Identified
A fix has been deployed for the issue affecting User Management and SSO logins on Duo3, Duo47, and Duo57. We are monitoring performance and stability. Please refer to the status page for further updates.
Posted Aug 26, 2025 - 05:06 EDT
Update
We are continuing to investigate this issue.
Posted Aug 26, 2025 - 04:09 EDT
Investigating
We are currently investigating an issue impacting user management and Active Directory sync on selected deployments. Please refer to the status page for further updates.
Posted Aug 26, 2025 - 04:08 EDT
This incident affected: DUO3 (Admin Panel, SSO), DUO47 (Admin Panel, SSO), and DUO57 (Admin Panel, SSO).