Admin Panel authentication logs failing to load for some regions
Resolved
The issue regarding the issue causing failures to load Authentication Logs from the Admin Panel that affected customers with Europe/Kyiv set as their timezone is fully resolved and all services are now fully functional.
We will be posting a root-cause analysis (RCA) here once our engineering team has finished its thorough investigation of the issue.
Please make sure to check back or subscribe to be notified when the RCA is posted.
Posted Apr 29, 2023 - 09:37 EDT
Monitoring
We have deployed a fix for the issue causing failures to load Authentication Logs from the Duo Admin Panel that affects customers with Europe/Kyiv set as their timezone. We are monitoring the situation to ensure there are no further issues.
Posted Apr 28, 2023 - 18:46 EDT
Update
The issue causing failures to load Authentication Logs from the Duo Admin Panel has been found to only impact customers with Europe/Kyiv set as their timezone. We are continuing to work on deploying a fix.
Please check back here or subscribe to updates for any changes.
Posted Apr 28, 2023 - 12:48 EDT
Identified
We have identified the issue causing failures to load Authentication Logs from the Duo Admin Panel and are working to deploy a fix.
Please check back here or subscribe to updates for any changes.
Posted Apr 28, 2023 - 10:42 EDT
Investigating
We are investigating an issue causing failures to load Authentication Logs from the Duo Admin Panel and are working to find a root cause. Please subscribe to the status page for further updates.
Posted Apr 28, 2023 - 10:26 EDT
This incident affected: DUO6 (Admin Panel), DUO1 (Admin Panel), DUO2 (Admin Panel), DUO3 (Admin Panel), DUO4 (Admin Panel), DUO5 (Admin Panel), DUO7 (Admin Panel), DUO8 (Admin Panel), DUO47 (Admin Panel), DUO10 (Admin Panel), DUO11 (Admin Panel), DUO12 (Admin Panel), DUO13 (Admin Panel), DUO14 (Admin Panel), DUO15 (Admin Panel), DUO16 (Admin Panel), DUO17 (Admin Panel), DUO18 (Admin Panel), DUO19 (Admin Panel), DUO20 (Admin Panel), DUO21 (Admin Panel), DUO22 (Admin Panel), DUO23 (Admin Panel), DUO24 (Admin Panel), DUO25 (Admin Panel), DUO26 (Admin Panel), DUO27 (Admin Panel), DUO28 (Admin Panel), DUO29 (Admin Panel), DUO30 (Admin Panel), DUO31 (Admin Panel), DUO32 (Admin Panel), DUO33 (Admin Panel), DUO34 (Admin Panel), DUO36 (Admin Panel), DUO37 (Admin Panel), DUO38 (Admin Panel), DUO39 (Admin Panel), DUO40 (Admin Panel), DUO41 (Admin Panel), DUO42 (Admin Panel), DUO43 (Admin Panel), DUO44 (Admin Panel), DUO45 (Admin Panel), DUO46 (Admin Panel), DUO48 (Admin Panel), DUO9 (Admin Panel), DUO49 (Admin Panel), DUO50 (Admin Panel), DUO51 (Admin Panel), DUO52 (Admin Panel), DUO53 (Admin Panel), DUO54 (Admin Panel), DUO55 (Admin Panel), DUO56 (Admin Panel), DUO57 (Admin Panel), DUO58 (Admin Panel), DUO59 (Admin Panel), DUO60 (Admin Panel), DUO61 (Admin Panel), DUO62 (Admin Panel), DUO63 (Admin Panel), DUO64 (Admin Panel), DUO65 (Admin Panel), DUO66 (Admin Panel), and DUO35 (Admin Panel).