General internet routing issues

Incident Report for Duo

Resolved

The routing issues with the ISPs and peering providers appear to have subsided and traffic appears to be routing as normal.

Posted Jun 29, 2018 - 20:36 EDT

Investigating

We are investigating several reports from customers that are using particular ISPs that have connectivity issues to Duo. Initial details seem to stem from an issue with a peering provider that several ISPs use. We will continue to investigate and provide an update as we have more details. Duo's services continue to operate as normal assuming a stable network route. Please contact your ISP and consult their status page for updates as well.

Posted Jun 29, 2018 - 17:25 EDT