All Deployments: Duo SMS Passcode Authentication Failures for India

Incident Report for Duo

Resolved

The issue regarding SMS passcode authentication failures for India on all of our deployments has been resolved.
Posted Jul 25, 2024 - 16:38 EDT

Monitoring

We have deployed a fix for the issue causing SMS passcode authentication failures for India on all of our deployments and are monitoring the results.
Posted Jul 25, 2024 - 10:13 EDT

Identified

We have identified the issues causing SMS passcode authentication failures for India on all of our deployments and working on deploying a fix.
Posted Jul 25, 2024 - 09:11 EDT

Investigating

We are currently investigating an issue causing SMS passcode authentication failures for India on all of our deployments and are working to correct the issue as soon as possible.

Please check back here or subscribe to updates for any changes.
Posted Jul 25, 2024 - 08:40 EDT
This incident affected: DUO1 (SMS Message Delivery), DUO2 (SMS Message Delivery), DUO3 (SMS Message Delivery), DUO4 (SMS Message Delivery), DUO5 (SMS Message Delivery), DUO6 (SMS Message Delivery), DUO7 (SMS Message Delivery), DUO8 (SMS Message Delivery), DUO47 (SMS Message Delivery), DUO10 (SMS Message Delivery), DUO11 (SMS Message Delivery), DUO12 (SMS Message Delivery), DUO13 (SMS Message Delivery), DUO14 (SMS Message Delivery), DUO15 (SMS Message Delivery), DUO16 (SMS Message Delivery), DUO17 (SMS Message Delivery), DUO18 (SMS Message Delivery), DUO19 (SMS Message Delivery), DUO20 (SMS Message Delivery), DUO21 (SMS Message Delivery), DUO22 (SMS Message Delivery), DUO23 (SMS Message Delivery), DUO24 (SMS Message Delivery), DUO25 (SMS Message Delivery), DUO26 (SMS Message Delivery), DUO27 (SMS Message Delivery), DUO28 (SMS Message Delivery), DUO29 (SMS Message Delivery), DUO30 (SMS Message Delivery), DUO31 (SMS Message Delivery), DUO32 (SMS Message Delivery), DUO33 (SMS Message Delivery), DUO34 (SMS Message Delivery), DUO36 (SMS Message Delivery), DUO37 (SMS Message Delivery), DUO38 (SMS Message Delivery), DUO39 (SMS Message Delivery), DUO40 (SMS Message Delivery), DUO41 (SMS Message Delivery), DUO42 (SMS Message Delivery), DUO43 (SMS Message Delivery), DUO44 (SMS Message Delivery), DUO45 (SMS Message Delivery), DUO46 (SMS Message Delivery), DUO48 (SMS Message Delivery), DUO9 (SMS Message Delivery), DUO49 (SMS Message Delivery), DUO50 (SMS Message Delivery), DUO51 (SMS Message Delivery), DUO52 (SMS Message Delivery), DUO53 (SMS Message Delivery), DUO54 (SMS Message Delivery), DUO55 (SMS Message Delivery), DUO56 (SMS Message Delivery), DUO57 (SMS Message Delivery), DUO58 (SMS Message Delivery), DUO59 (SMS Message Delivery), DUO60 (SMS Message Delivery), DUO61 (SMS Message Delivery), DUO62 (SMS Message Delivery), DUO63 (SMS Message Delivery), DUO64 (SMS Message Delivery), DUO65 (SMS Message Delivery), DUO66 (SMS Message Delivery), DUO67 (SMS Message Delivery), DUO68 (SMS Message Delivery), DUO69 (SMS Message Delivery), DUO70 (SMS Message Delivery), DUO71 (SMS Message Delivery), DUO72 (SMS Message Delivery), DUO73 (SMS Message Delivery), DUO74 (SMS Message Delivery), DUO75 (SMS Message Delivery), DUO76 (SMS Message Delivery), DUO77 (SMS Message Delivery), DUO78 (SMS Message Delivery), DUO79 (SMS Message Delivery), DUO80 (SMS Message Delivery), DUO81 (SMS Message Delivery), and DUO35 (SMS Message Delivery).