Phone Support Handling Issue

Incident Report for Duo

Resolved

Support phone call connectivity issues have been resolved.
All support calls are operational.

Posted Mar 15, 2022 - 22:06 EDT

Monitoring

Support phone call connectivity issues have been resolved and we are currently monitoring for stability.

Posted Mar 15, 2022 - 16:35 EDT

Investigating

Duo Support is currently investigating an issue disrupting call connectivity between customers and our Support Engineers. We are working with the appropriate teams to address the core issue.

If you need to contact Duo Support, we recommend contacting us via email for less urgent matters.

Posted Mar 15, 2022 - 15:59 EDT

This incident affected: Duo Support (Phone Support).