All Systems Operational

About This Site

This page provides status information on the services that are part of Duo Security. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact support. You can find your deployment ID in the Duo Admin Panel under Help.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

Duo Support Operational
Phone Support Operational
Email Support Operational
Support Portal Operational
DUO1 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO2 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO3 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO4 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO5 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO6 Operational
Admin Panel ? Operational
Core Authentication Service ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO7 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO8 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO9 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO10 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO11 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO12 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO13 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO14 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO15 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO16 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO17 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO18 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO19 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO20 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO21 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO22 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO23 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO24 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO25 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO26 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO27 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO28 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO29 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO30 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO31 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO32 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO33 Operational
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI ? Operational
SSO ? Operational
DUO34 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO35 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO36 Operational
Core Authentication Service ? Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Operational
Cloud PKI ? Operational
SSO ? Operational
DUO37 Operational
Core Authentication Service Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO38 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO39 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO40 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO41 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO42 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO43 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO44 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO45 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO46 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO47 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO48 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO49 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO50 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO51 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO52 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO53 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO54 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO55 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO56 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO57 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO58 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO59 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO60 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO61 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
DUO62 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO63 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO64 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO65 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO66 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO67 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO68 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO69 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO70 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO71 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO72 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO73 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO74 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO75 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO76 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO77 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO78 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO79 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO80 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
DUO81 Operational
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Operational
Cloud PKI ? Operational
SSO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Postmortem - Read details
Feb 14, 18:08 EST
Resolved - We can now confirm that all services have been completely restored. A full RCA will be provided as soon as possible. Thank you for your patience, while we worked to resolve the issues.
Feb 13, 20:43 EST
Update - Device Management Portal services have now been restored for all deployments.
We will provide further details as more progress on restoration is made.

Feb 13, 20:29 EST
Update - Core Authentication services have now been restored for the following deployments:
DUO1
DUO2
DUO4
DUO5
DUO6
DUO7
DUO9
DUO10
DUO13
DUO14
DUO15
DUO16
DUO17
DUO18
DUO19
DUO20
DUO21
DUO22
DUO23
DUO24
DUO28
DUO31
DUO33
DUO35
DUO36
DUO37
DUO39
DUO40
DUO41
DUO42
DUO45
DUO49
DUO50
DUO52
DUO55
DUO56
DUO58
DUO60
DUO62
DUO63
DUO64
DUO65
DUO72
DUO73
DUO74
DUO75
DUO76
DUO77
DUO78
DUO79
DUO80
We will provide further details as more progress on restoration is made.

Feb 13, 19:54 EST
Update - Device Management Portal services have now been restored for the following deployments:
DUO1
DUO2
DUO4
DUO5
DUO6
DUO7
DUO9
DUO10
DUO13
DUO14
DUO15
DUO16
DUO17
DUO18
DUO19
DUO20
DUO21
DUO22
DUO23
DUO24
DUO28
DUO31
DUO33
DUO35
DUO36
DUO37
DUO39
DUO40
DUO41
DUO42
DUO45
DUO49
DUO50
DUO52
DUO55
DUO56
DUO58
DUO60
DUO62
DUO63
DUO64
DUO65
DUO72
DUO73
DUO74
DUO75
DUO76
DUO77
DUO78
DUO79
DUO80
We will provide further details as more progress on restoration is made.

Feb 13, 19:26 EST
Update - We are seeing successful SMS and Phone Call Delivery for the DUO70 deployment.
We are still actively working toward restoring all other services and will provide updates as soon as possible.

Feb 13, 19:16 EST
Update - Telephony services and the Device Management Portal services have now been restored for the DUO38 and DUO48 deployments. We will provide further details as more progress on restoration is made.
Feb 13, 19:08 EST
Update - We are seeing successful recovery of Admin Panel login for all deployments.

We are still actively working toward restoring all other services and will provide updates as soon as possible.

Feb 13, 17:53 EST
Update - We are seeing successful SMS and Phone Call Delivery for the additional following deployments below. Other deployments not in the list may still be impacted:

DUO1
DUO2
DUO4
DUO5
DUO6
DUO7
DUO10
DUO13
DUO14
DUO15
DUO16
DUO18
DUO19
DUO20
DUO21
DUO23
DUO24
DUO28
DUO31
DUO33
DUO35
DUO36
DUO37
DUO41
DUO60
DUO66
DUO68
DUO79
DUO80

We are still actively working toward restoring all other services and will provide updates as soon as possible.

Feb 13, 17:37 EST
Update - We are seeing successful SMS and Phone Call Delivery for the following deployments below. Other deployments not in the list may still be impacted:

DUO9
DUO17
DUO22
DUO39
DUO40
DUO42
DUO45
DUO49
DUO50
DUO52
DUO55
DUO56
DUO58
DUO62
DUO63
DUO64
DUO65
DUO72
DUO73
DUO74
DUO75
DUO76
DUO77
DUO78

We are still actively working toward restoring all other services and will provide updates as soon as possible.

Feb 13, 17:10 EST
Update - We have identified the issue causing Core Authentication Service, Admin Panel login, Device Management Portal, Risk-based Authentication, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.

If you have your Admin Panel URL saved, you can navigate to the URL (ex. admin-xxxxxxxx.duosecurity.com/) to get direct access.

When accessing the Admin Panel, please utilize non-telephony-based MFA methods to ensure proper access. Admin's currently logged in can activate Duo Push for other admins following this documentation: https://duo.com/docs/administration-admins#updating-an-administrator's-secondary-authentication-methods

Feb 13, 15:12 EST
Identified - We have identified the issue causing Admin Panel login, Device Management Portal, Risk-based Authentication, and SMS/Phone Call delivery failures across all deployments and are working to deploy a fix.

If you have your Admin Panel URL saved, you can navigate to the URL (ex. admin-xxxxxxxx.duosecurity.com/) to get direct access.

When accessing the Admin Panel, please utilize non-telephony-based MFA methods to ensure proper access. Admin's currently logged in can activate Duo Push for other admins following this documentation: https://duo.com/docs/administration-admins#updating-an-administrator's-secondary-authentication-methods

Feb 13, 14:01 EST
Investigating - We are currently investigating an issue causing Admin Panel login and SMS/Phone Call delivery failures across all deployments.

If you can access your Admin Panel, please utilize our other MFA methods such as Push, Passcodes, Hardware Tokens, and Security Keys in the meantime. https://duo.com/docs/policy#authentication-methods

Please check back here or subscribe to updates for any changes.

Feb 13, 13:45 EST
Feb 12, 2025

No incidents reported.

Feb 11, 2025
Resolved - We have confirmed that following the rollback of the recent D308 changes for affected customers, Duo SSO authentications are now fully operational, and the issue has been resolved.
Feb 11, 11:40 EST
Monitoring - We have identified that the issue impacting certain customers originated from the D308 release. We have resolved this by rolling back the deployment and are actively monitoring for any recurrences of the failures.
Feb 11, 10:54 EST
Identified - We have identified that this issue is impacting a specific group of Duo Single Sign-On customers who are not using Duo Passwordless. We are actively working on implementing a solution for those impacted.
Feb 11, 10:41 EST
Investigating - We are investigating an issue that is causing some customers to experience authentication failures when logging into applications protected by Duo SSO.
Feb 11, 10:10 EST
Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - The issue causing intermittent SMS delivery failures in the UAE has been resolved.
Feb 5, 12:12 EST
Monitoring - A fix has been deployed for the issue causing intermittent SMS delivery failures in the UAE. We are continuing to monitor the results of the fix at this time.
Feb 5, 11:58 EST
Update - While we have identified the issue causing intermittent SMS delivery failures in the UAE, we are still waiting for a solution to be provided by the local carriers. We are continuing to monitor the situation closely and will provide updates as they are available.

During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.

Feb 3, 13:17 EST
Update - We have identified the issue causing intermittent SMS delivery failures in the UAE. Local carriers are experiencing some intermittence. We are continuing to monitor the situation closely and will provide updates as they are available.

During this time, please use alternate authentication methods such as Duo Push, Duo Mobile Passcodes, Hardware Tokens etc to login to your Duo-protected integrations.

Jan 23, 10:10 EST
Identified - We have identified the issue causing SMS Delivery failures in the UAE and are waiting for our service provider to implement a fix.

Please check back here or subscribe to updates for any changes.

Jan 17, 08:00 EST
Investigating - We are currently experiencing an issue with SMS Delivery in UAE. we are currently investigating the issue.
Jan 17, 06:13 EST
Feb 4, 2025

No incidents reported.