SMS Delivery Issues: UAE
Identified - We have identified the issue causing SMS Delivery failures in the UAE and are waiting for our service provider to implement a fix.

Please check back here or subscribe to updates for any changes.
Jan 17, 2025 - 08:00 EST
Investigating - We are currently experiencing an issue with SMS Delivery in UAE. we are currently investigating the issue.
Jan 17, 2025 - 06:13 EST

About This Site

This page provides status information on the services that are part of Duo Security. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact support. You can find your deployment ID in the Duo Admin Panel under Help.

The Duo Guide to Business Continuity will help you understand the two categories of Duo service outages, Duo’s failure modes and how to decide on Fail Safe vs. Fail Secure, how your applications will respond to different types of outages, and be prepared to message your users during an outage.

If you have any questions beyond the updates provided here, please contact us at support@duo.com.

Duo Support Operational
Phone Support Operational
Email Support Operational
Support Portal Operational
DUO1 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO2 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO3 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO4 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO5 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO6 Degraded Performance
Admin Panel ? Operational
Core Authentication Service ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO7 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO8 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO9 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO10 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO11 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO12 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO13 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO14 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO15 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO16 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO17 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO18 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO19 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO20 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO21 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO22 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO23 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO24 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO25 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO26 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO27 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO28 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO29 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO30 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO31 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO32 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO33 Degraded Performance
Core Authentication Service Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO34 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO35 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO36 Degraded Performance
Core Authentication Service ? Operational
Admin Panel Operational
Push Delivery Operational
Phone Call Delivery Operational
SMS Message Delivery Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO37 Degraded Performance
Core Authentication Service Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO38 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO39 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO40 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO41 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO42 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO43 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO44 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO45 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO46 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO47 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO48 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO49 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO50 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO51 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO52 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO53 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO54 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO55 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO56 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO57 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO58 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO59 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO60 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO61 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
DUO62 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO63 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO64 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO65 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO66 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO67 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO68 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO69 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO70 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO71 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO72 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO73 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO74 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO75 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO76 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO77 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO78 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO79 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO80 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
DUO81 Degraded Performance
Core Authentication Service ? Operational
Admin Panel ? Operational
Push Delivery ? Operational
Phone Call Delivery ? Operational
SMS Message Delivery ? Degraded Performance
Cloud PKI ? Operational
SSO ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 17, 2025

Unresolved incident: SMS Delivery Issues: UAE.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Multiple Deployments: Admin Panel Log Delays for Some Customers
Postmortem - Read details
Jan 10, 10:53 EST
Resolved - The issue impacting the availability of Activity and Telephony Log messages in the Admin Panel / Admin API is now resolved and full functionality has been restored.
Jan 7, 22:06 EST
Monitoring - We have implemented a fix for the issue impacting the availability of Activity and Telephony Log messages in the Admin Panel / Admin API. We will continue to monitor and post any updates when the incident is considered fully resolved.
Jan 7, 20:57 EST
Identified - We have identified the issue impacting the availability of Activity and Telephony Log messages in the Admin Panel / Admin API and are working to deploy a fix.
Jan 7, 18:52 EST
Investigating - We are currently investigating an issue that is impacting the availability of Activity and Telephony Log messages for the following deployments below. This impacts the Admin Panel and Admin API:
DUO9
DUO17
DUO22
DUO39
DUO40
DUO42
DUO45
DUO50
DUO52
DUO55
DU056
DUO58
DUO61
DU062
DU063
DU064
DU065
DU072
DUO73
DUO74
DU075
DUO76
DUO77
DUO78
Authentication and all other functionality is operational. We are actively working toward resolving this issue, and will provide further details as soon as they are available.
Jan 7, 18:22 EST
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

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